Warranty Policy

At Pleasantview Dental Art, your satisfaction is our top priority and we stand behind the quality of all our products. If any dental restoration or appliance is deemed not up to standards upon delivery or at the time of insertion, barring any warranty conditions as stated below, we shall adjust, repair, or replace the device at our discretion without charge. Warranty conditions and periods vary for each of the product categories and begin on the date of delivery.

General Warranty Claim Procedure
– Return the original restoration or device to Pleasantview Dental Art within the warranty period. A new prescription order must be provided.
– Send new impressions as necessary together with the bite and an opposing model. Please note that in some cases, pick-up impressions may work better.
– For all questions and concerns about warranties, please contact us directly.

Please note that all repairs of any work manufactured originally completed in another dental laboratory are specifically excluded and not covered under our warranty policies.
Warranties are not transferable between clinics/dentists and the remake or repair order must be sent to the lab from the original clinic/dentist of the prior case.
Abuse, accident/loss, misuse, alterations and/or repairs performed by someone else other than Pleasantview Dental Art Ltd. will also not be covered under warranty.

Zirconia Restorations: 5-Year Manufacturer’s Warranty
IPS e.max Restorations: 5-Year Manufacturer’s Warranty
FGC Restorations: 5-Year Manufacturer’s Warranty
PFM Restorations: 5-Year Manufacturer’s Warranty

Changes from original order may incur additional fees based on price differences.
All product warranties are from the original date of delivery.

All Implants: 5-Year Manufacturer’s Warranty

Changes from original order may incur additional fees based on price differences.
All product warranties are from the original date of delivery.

Splints/Night Guards: 6-Month Manufacturer’s Warranty
Essix Retainers: 1-Month Warranty

Changes from original order may incur additional fees based on price differences.
All product warranties are from the original date of delivery.

Cast Framework: 1-Year Manufacturer’s Warranty
Acrylic Dentures: 6-Month Manufacturer’s Warranty
Immediate Dentures: Relines covered within 1-month of delivery
Relines & Repairs: 1-month warranty

Changes from original order may incur additional fees based on price differences.
All product warranties are from the original date of delivery.

Orthodontic Appliances: Please Contact